Info&Contacts

Contact us!

For any further information, please do not hesitate to contact us: we normally answer within 24 hours! If we don’t come back to you, please write again: your e-mail might have ended up in our spam box! 

E-MAIL

info@guide-venice.it

ON WHATSAPP AND FOR EMERGENCY CALLS

+39 3396008709

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    General Information

    Morning tours start at 9 am or 11 am and last 2 or 4 hours. Afternoon tours can be scheduled at your convenience.

    • AT YOUR HOTEL/APARTMENT: We are glad to come and pick you up at your hotel lobby if you stay downtown. Otherwise see the other meeting points in google maps:
    • IN SAINT MARK’S SQUARE:

    At the exit door of the Doge’s Palace (Porta della Carta).

    • IN RIALTO:

    Campo San Bartolomeo, just at Carlo Goldoni’s statue. 

    • AT THE RAILWAY STATION: 

    Outside the railway station, on the stairs under the clock on the left hand side.

    • AT THE CRUISE TERMINAL:

      Near the Alilaguna desk (public water buses)

    € 80,00 € per hour up to 9 persons. If you want to book more than one tour, for larger groups, or for special tour, rates upon request. Fares do not include admission tickets for Museums/Churches or transportation fees.

    Suppelent pick up far from St Mark’s Square or at the railway/cruise terminal €25/30.

    Within 3 days before the tour no penalty.

    From 3 to 2 days before the tour, 50% penalty

    Less than 2 days before the tour and no show, 100% penalty.

    The tour can be considered confirmed after you receive the Confirmation Form with all practical information.

    We are not legally responsible for services provided by other business partners. Due to circumstances beyond our control or unforeseen events, we might not be able to lead the tour.  Pre-paid tours will be fully refunded.

    Remember that even during the tour parents are responsible for their children’s actions: don’t relax too much!

    Since we are not a tour operator, according to the Italian Law we are responsible only for the quality of our service: we strongly recommend to arrange a travel insurance covering any kind of accidents that might occur during your trip (including a medical and personal insurance).